Registration link expired

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slamenik
Posts: 1
Joined: 18 Jan 2025 10:35

Registration link expired

Post by slamenik »

Hello,
I've recently tried to request an account on CPDL, and confirm my identity by clicking on the mail sent to me, only to be told that the "link has expired" by the browser page. I opened the link right away, that is, a month before its listed expiration date. May I ask someone experienced for a solution?
Kind regards,
Christoph Slamenik
choralia
Site Admin
Posts: 2996
Joined: 05 Mar 2006 19:57
Location: Rome, Italy
Contact:

Re: Registration link expired

Post by choralia »

Some years ago CPDL was literally overwhelmed by spammers, who created hundreds of fake registrations and published thousands of fake pages. CPDL administrators were forced to activate an additional user validation system that is a little bit garbled: it handles a registration request first, which includes a first email validation; then, once a registration request is validated (also under the supervision of an administrator), the normal registration process begins, which requires a further email validation.

In your specific case it is possible that you clicked on the first email validation link while the system was expecting to receive the second validation. I checked your registration status, and it seems that it is correct. Even the second validation appears completed. You should be able to login and then you can check your current registration status by clicking on the label "preferences" (top-right side of each page). Under the tab "User profile" there is a section named "Email options" (the last section displayed from top). If the second email validation is yet to be completed, a label will be present, which can be clicked to obtain that the second validation email is sent again. By clicking on the link included in the validation email the registration process can be eventually completed.

Please do not hesitate to contact us if the problem persists.

Max
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